Question 1

Are your instructors certified?

Accepted Answer

All our teachers are Austswim, Royal Life or Swim Australia qualified. And also hold hold active CPR qualifications.
Teachers also receive inhouse training in addition to their qualifications.

Question 2

What is the student-to-teacher ratio?

Accepted Answer

Ducks (parent-and-child) classes have 6 children/parent pairs per.
Independent levels have 4 children per instructor in a class. In our upper two levels (crocodiles 3 and 4) we have 6 children per instructor.
Mini squad has up to 15 children.

Question 3

Can we trial a lesson before committing?

Accepted Answer

Trial lessons are not offered, because we understand that no one performs at their best on their very first attempt at something new. It generally takes three lessons in quick succession for a child to really feel comfortable in a new environment.
As we swim all year round, payments are made monthly, meaning you can enrol and choose to leave the program at the end of that payment cycle if the program is not for you. 
We also highly encourage families to pop in and take a look around, we know seeing us and how our program runs in person can feel and show a different perspective.

Question 4

Can my children swim before or after their lessons?

Accepted Answer

No, we solely run swimming lessons, so children are only in the pool for their scheduled class. We do not offer ‘free play’ swimming. However, if you’re visiting in the morning, why not pair the lesson with a trip to Toots Café?

Question 5

Do you offer birthday party bookings or pool hire?

Accepted Answer

We don’t facilitate birthday parties at the pool; however, Toots Café can be contacted for birthday celebrations.
Pool hire for physiotherapy or other specific needs is considered on a case-by-case basis. Please reach out to the Aqua Harmony Team for more information.

Question 6

Do you offer holiday intensives?

Accepted Answer

As we swim all year round and our lessons continue to run throughout the school holidays, we do not run a holiday intensive program. Though families are more than welcome to swim multiple times during the holiday periods if desired.

Frequently asked questions

Are your instructors certified?

What is the student-to-teacher ratio?

Can we trial a lesson before committing?

Can my children swim before or after their lessons?

Do you offer birthday party bookings or pool hire?

Do you offer holiday intensives?

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